Get Started With X1

Thank you for joining the Fulcrum community. X1 was designed to bring modern smart features to the watches you already love. This guide will help you get set up, connected, and ready to make the most of your device.

setup takes about 15 minutes.

Scan to download

Download The App

Sync, Customize, and View all your info in the Pivot app. Available now on iOS and Android.

Getting Started

Step 1: Charge Your X1

Plug the included USB-C cable into the X1 charger. Place your X1 face down on the charger and line up the charging pins. A full charge takes about 30 minutes. You can continue with the rest of the setup while your X1 charges.

Step 2: Pair Your X1

Download the Pivot app using the links above. Open the app and follow the on-screen steps to connect your X1. Once connected, your X1 will appear in your phone’s Bluetooth settings as a connected device. You can also rename your X1 in the app to make it easier to find later.

Step 3: Wear Your X1

Clean and dry the back of your watch. Make sure the surface is smooth and mostly flat. When your X1 is charged, take it off the charger. Place the X1 in the center of the back of your watch with the microsuction side facing the watch. Press firmly for a few seconds until the X1 is secure. Wear your watch so it fits snugly. The X1 should stay in contact with your skin throughout the day for the best measurements. X1 works with both watch straps and metal bracelets. If you wear a metal bracelet, you may need to add or remove links for a better fit.

You can move your X1 between compatible watches or to the included sleep band at any time. To remove the X1, gently lift around the edge of the device. Do not pull from the center. The sleep band includes both a silicone strap and an elastic strap. It also works with any standard 18 mm watch strap. The microsuction surface can be replaced if needed. See the Microsuction Replacement Guide for instructions.

Step 4: Sync Your X1

First Sync

Wear your X1 for about one hour. Your first health data should then appear in the Pivot app. Open the app to view your dashboard and explore your health insights. If your X1 has been away from your phone for a while, tap Sync at the top of the Home screen to update your latest data.

Welcome, Founding User!

Thank you for being one of the first people to experience Fulcrum X1. Your feedback and support are helping shape the future of the platform.

Frequent Improvements

Regular updates based on your feedback

Growing Platform

New features added continuously

Direct Impact

Your voice shapes the product

What's Coming to the X1 Platform

Currently in Development

Improved app experience
Sleep tracking
Sleep insights
Stress monitoring
Workout tracking
Improved activity tracking
Better visualizations
Custom widgets
Custom tap actions

Future Exploration

Additional integrations
Expanded analytics
Community requested features

Help Shape Fulcrum

Every bug report and feature request is reviewed by the Fulcrum team.

Provide X1 Feedback